Second opinions on CT and MRI scans for Canadian patients

• What do I need before I get started?

  Before completing the intake form, please confirm you have: your referring physician's full name and fax number, a valid Ontario OHIP card, and an MRI or CT scan completed within the last 12 months available via PocketHealth or CD-ROM.

• Is this service covered by OHIP?

  This service is covered by OHIP for Ontario residents with a valid OHIP card only. If you reside outside Ontario, a fee of $600 applies and may be reimbursable through your private health insurance. This service is not available to residents of Quebec.

• Do I need a referral?

  Yes. A physician referral is required. When you complete our intake form, we automatically fax a referral request to your doctor's office. Alternatively, you can download the referral form from our website and arrange it yourself. We cannot begin your second opinion until a completed signed referral is received.

• How do I set up an account?

  Click the 'Get Started' link and complete our short intake form. Once your physician faxes back a signed referral, you will receive a secure link to complete your account setup.

• What types of images do you read?

  We provide second opinions on MRI and CT scans only, for all body areas. We do not read X-rays, ultrasounds, or other imaging. Studies must have been performed within the last 12 months.

• How do I send my images?

  You can transfer your images via PocketHealth (fax to 647-689-2012 or email info@secondradiology.com), or upload your images on CD-ROM through a secure link you will receive once we have a completed signed physician referral.

• How do I get a CD-ROM of my medical images?

  Contact the hospital or imaging centre where your scan was performed and request a copy of your images on CD-ROM. Alternatively, it may be much easier to use PocketHealth, which allows you to access and transfer your images to us directly.

• What do I do if I am having technical difficulty uploading my images?

  Unfortunately our service is not set up to provide assistance with uploading your images. If you are having difficulty uploading your CD-ROM, we suggest you contact PocketHealth, who can assist you in uploading your images to their service. You can then transfer your images directly to us via fax to 647-689-2012 or email to info@secondradiology.com.

• Is a second reading on my medical images covered by my health insurance plan?

  It is covered by OHIP if you live in Ontario. Outside of Ontario, you will be charged directly but you may be reimbursed by your Private Health Insurance.

• How long does it take to get my results?

  Approximately 1–2 weeks after we receive both your signed physician referral and your imaging.

• Where will my second opinion report be sent?

  Your report will be faxed to your referring physician, who will review the results with you.

• Can I speak directly with the radiologist?

  There is no direct communication between patients and the radiologist. Our radiologist provides a written second opinion addressing your reason for referral. All clinical questions must be directed to your referring physician.

• Are all referral requests accepted?

  All referral requests are subject to review and approval. Second Radiology reserves the right to decline requests that fall outside the scope of our services.

• How is my privacy protected?

  All data is password protected and encrypted. Your information is safeguarded in accordance with PHIPA (Ontario) and HIPAA (US Federal) privacy laws.

Second radiology opinions are provided by Canadian trained and licensed Radiologists who live and practice radiology in Canada. Our goal is to provide you with a second radiology opinion on your CT and MRI scans so that you can make better, more informed decisions about your health.